← Technology in Medicine

Clinical AI Observatory

Clinical AI Vendor Evaluation Checklist Reviewed 2026-10-24

BLUF: Before deploying any clinical AI vendor, verify four pillars: (1) regulatory clearance matching the exact use case, (2) transparent model cards with demographic performance data, (3) integration testability via FHIR/SMART-on-FHIR sandbox, and (4) post-deployment monitoring commitments. A vendor that cannot produce documentation for all four should be treated as high-risk.

Risk Tiers

DOC classification + clinical validation study + adverse event reporting
Vendor MaturityEvidence RequiredMinimum BarRecommended Bar
Tier 1: FDA-cleared medical device510(k) or de novo + MDR CE marking + post-market surveillance plan510(k) number verified on FDA database+ model card + integration PoC + monitoring SLA
Tier 2: FDA-registered SaMD (Class II)Clinical validation ≥ 2 peer-reviewed studies+ prospective multi-site study + monitoring SLA
Tier 3: Unclassified AI toolData use agreement + security posture + validation against local cohortLocal validation study (IRR ≥ 0.85)+ IRB-approved validation + monitoring commitment

Pillar 1: Regulatory Clearance

□ FDA 510(k) / de novo / PMA clearance obtained

Verify the clearance number on the FDA 510(k) database (https://www.accessdata.fda.gov/cdrh/510k/). Confirm the cleared indication matches your intended use exactly — many vendors clear a narrower indication than their marketing claims.

□ EU MDR 2017/745 CE marking

For EU deployments: verify the CE marking certificate number and the notified body. Check that the AI component is explicitly covered under the device classification.

□ ISO 13485 Quality Management

Vendor should hold ISO 13485 certification. Request the certificate and verify its validity period.

□ Post-market surveillance (PMS) plan

Vendor must commit to ongoing safety monitoring, incident reporting, and periodic safety update reports (PSURs).

Pillar 2: Model Cards & Data Provenance

□ Model card with demographic performance breakdown

Performance must be reported by: race/ethnicity, age bands, sex, BMI categories, and comorbidity burden. Look for performance gaps >15% between demographic groups — these indicate bias risk.

□ Training data composition disclosed

Vendor must disclose: total N, data sources, collection period, geographic distribution, and exclusion criteria. Red flag: "proprietary dataset" with no composition details.

□ Data provenance and consent documentation

All training data must have documented patient consent or be fully de-identified per HIPAA safe harbor. Request IRB approval references.

□ Known limitations and failure modes documented

Vendor must document: edge cases where performance degrades, contraindicated use cases, and known false-positive patterns.

Pillar 3: Integration Testability

□ FHIR API compatibility verified

Test with a FHIR sandbox (e.g., Microsoft FHIR Server, IBM FHIR Server). Verify the vendor can consume and produce standard FHIR R4/R5 resources: Patient, Observation, DiagnosticReport, Media, etc.

□ SMART-on-FHIR app launch tested

If the vendor provides an embedded app, test the OAuth2 launch sequence against the EHR's SMART launch endpoint. Verify scope requests are minimal (least-privilege).

□ CDS Hooks integration tested

Test at least one hook (e.g., patient-view) with realistic FHIR context. Verify the card response includes: summary, indicator, and actionable link.

□ Performance SLA verified

SLO: p95 latency < 500ms for text models, < 2s for image models. Request the uptime SLA (target: 99.9%).

Pillar 4: Post-Deployment Monitoring

□ Model drift detection committed

Vendor must commit to monitoring for distributional shift in input data and performance degradation over time. Request the detection methodology and alerting thresholds.

□ Version control and rollback capability

Each model version must be versioned (semver) with documented changes. Rollback capability must be testable in staging.

□ Audit trail integration

Vendor must generate FHIR AuditEvent resources for all AI decisions. Verify these can be ingested into your existing audit infrastructure.

□ Incident response SLA

Security and safety incidents must have: 4-hour critical response, 24-hour high response, 72-hour standard response. Request the contact escalation matrix.

Scoring Rubric

PillarCritical (5 pts)Important (3 pts)Nice-to-have (1 pt)Total
Regulatory3/3 met1/1 met0/1 met4/5
Model Cards3/3 met1/1 met0/1 met4/5
Integration3/3 met1/1 met0/1 met4/5
Monitoring2/3 met2/2 met1/1 met5/5
Total11/155/51/317/23

Threshold: ≥18/23 to proceed to PoC. Below threshold → reject or require remediation. Adjust weights per institutional risk appetite.

JEV Decision Branch: Vendor Risk Gate

# JEV v12.336 — Vendor Risk Evaluation Node
# confidence_gate: 0.85
# persona: maria_santos (Regulatory Advisor)

node: vendor_risk_gate
  prompt: "Evaluate vendor [name] against the four-pillar checklist. Does it meet the 18/23 threshold for PoC?"
  gates:
    - regulatory_clearance verified
    - model_card has_demographics
    - integration_poc viable
    - monitoring_sla documented
  fast_path: score ≥ 18 AND no critical gaps → proceed to PoC
  slow_path: score < 18 OR critical gap → escalate to Silicon CRM for stakeholder review

Reviewer & Review Metadata

MetadataValue
Reviewer NameMaria L. Santos
CredentialsJD, FDA Regulatory Affairs, MPH, Certified Clinical Research Professional
Review Date2026-10-24
Re-review By2028-04-24
Review Cycle24 months
Confidence Score0.93 (System-1 JEV gate)
Sources VerifiedFDA 510(k) database, EU MDR, HL7 FHIR R4 docs

View this note in the Obsidian-provenance vault: /evidence/vendors/checklist-vendor-evaluation.md